A few testimonials from our customers
As Europe’s largest Commercial Rib Charter operator, Solent Rib Charter need to ensure all our vessels are coded to the required standard for their areas of operation. The past decade we have been working with MECAL, who have always been helpful, knowledgeable and responsive to any request we may have had.
Mecal admin staff have always been timely with notifications and reminders along with following up matters. There is always a professional and helpful tone through e-mails and the staff are accommodating with any requests. I was always able to receive clarifications or supporting materials if unsure as how to go about certain matters which fell into very specific categories. Appreciated!
As always very helpful with all enquires questions or just contacting for general advice. Polite and friendly service is always provided
Compared with other Certifying authorities, Mecal seems the best
Mecal staff and surveyor have always supported us to a high degree, being flexible in organising surveys to fit in with our schedule, any issues or problems that have arose have always been quickly rectified
Although or vessels operate all over the country they are often around Shetland waters and it is immensely helpful to have a local surveyor at hand. They have always been available for consultation and are quite willing to travel should the need arise. The admin staffs have been equally approachable and willing to assist with any queries we have had- plenty! Excellent service
Very good service received will all communication prompt
Great service, knowledgeable and helpful
Mecal are always at the end of the phone to help
Always get a positive response to any questions that we have from time to time and dealt with by the staff in a supportive way that results in a very helpful service
Very happy with service provided by Mecal and Surveyor
I have always found staff helpful in providing fair advice based upon their expert knowledge
Great team & always have time to help with any queries
Over the years in which we have dealt with Mecal we have received excellent customer service and are very helpful in sorting any issues or problems that arise, with the ability to act promptly and efficiently. We work closely with our examiner who also provides us with an excellent service and extremely helpful too.
Our vessel survey requirements are dealt with effective and timely by Mecal. We have a good relationship with local surveyor who will assist with any aspect of the surveys on site. Mecal are excellent at contacting us well in advance of survey due dates.
Cooperation with Mecal is very professional. Any issues are solved fast and in a kind way. All needed surveys or documentation, certificates are dealt in a high level of interpersonal contact